Where we move › Switzerland › UK to Switzerland
UK → SWITZERLAND

Moving to Switzerland: how customs works, and the documents to expect

Here's how clearance works on this route: what we lodge, what you supply, and the documents this route typically involves. Your exact list is personal. Once you’ve got your quote we go through your situation with you and instruct the precise pack, not a generic checklist you have to decode.

This route crosses a customs border even though it's within Europe: clearance applies, and it's included in your quote.

YOUR DOCUMENTS, INSTRUCTED

The documents this route typically involves

REPRESENTATIVE DOCUMENTS
Part of a typical pack, not your full list
Customs Form 18:44 FORM 18:44

Switzerland's customs declaration for household goods. We send it to you to print, complete by hand, and sign; the signed hard copy goes to your driver on loading day.

Proof of residence, both ends

Evidence you're leaving one home and setting up another: a utility bill, lease, or council-tax record on the UK side, and on the Swiss side your rental agreement and the registration certificate from your local council.

No council-tax history? 12 months' bank statements can stand in. Your instruction covers cases like this, which is why it's personal rather than a printout.
TWO STAGES, NO SURPRISES
Your instructed pack

The exact documents for your situation, gone through with you after your quote.

If authorities ask for more

It occasionally happens, and it's the honest part: we spot it early, tell you immediately, and manage it with you.

THE TWO DEADLINES
−7 days
Customs documents, before your collection window
−3 days
Finalised inventory, calendar days before your window
We tell you this now so nothing is a surprise later.

Your documents are used for customs clearance only, shared solely with the authorities involved, and handled under UK GDPR.

"What is Form 18:44?"

Switzerland's declaration form for moving household goods in. We send you the form and tell you how to complete it; the signed hard copy travels with your driver.

"Can I go ahead without paying VAT?"

Household goods moved as part of relocating are typically declared under relief from VAT and duty; your pack's declaration claims it. The final call is the authority's, and we manage it with you.

"When do we need these ready?"

Documents 7 days before your collection window, finalised inventory 3 calendar days before. Both dates are on your booking confirmation.

How customs clearance works What we can't move
PUBLISHED, NOT ON REQUEST

This route, in facts

Every corridor we serve has its own facts: customs pack, transfer-time range, weight limits. We publish them rather than making you ask. These are confirmed for UK to Switzerland, because allowances differ by country.

SIZESIZE COLLECTION WINDOWWINDOW WEIGHT ALLOWANCEWEIGHT DELIVERY RANGEDELIVERY
5m³ 4-day window 4-day window 300 kg 2–9 days · travels consolidated *
10m³ 3-day window 3-day window 600 kg 2–9 days · travels consolidated *
15m³ 2-day window 2-day window 800 kg 2–6 days
30m³ Confirmed day Confirmed day 1,600 kg 2–4 days

* 5–10m³ travels consolidated with other moves, so its range is widest.

Door-to-door on this route, in either direction: our London crew at the UK end, and a named vetted partner at the other. Every delivery estimate is a range, widest on the smaller loads (5–10m³), which travel consolidated with other moves. We'd rather tell you that now than surprise you later.

Figures for London to Zurich, from our routing and weight tools. Your quote confirms them for your exact addresses.

The weight caps above are enforced limits, not guidance. If packing takes you past yours, telling us early costs the locked-price difference for the bigger size, not an emergency on the day.

What happens otherwise →
YOUR MOVE, STEP BY STEP

The whole journey on this route

Customs is a step in the journey, not a mystery at the border. On UK to Switzerland it’s included and handled by us.

1
Booked

Price locked across every size on this route. 25% deposit; balance on loading day.

2
Collected

Flexible windows you choose. A 15m³ move gives a two-day window.

3
In transit

Goods-in-Transit cover, loading to arrival

4
Customs

Included in your quote and handled by us: export declaration lodged, import clearance managed.

5
Delivered

A range at booking, widest on 5/10m³, then a precise time the day before loading.

FROM THIS LANE

We move people along this route regularly

Here's what one of those moves looked like, in the customer's own messages.

Before loading day: customs confirmed, collection set, an honest ETA
A real thread, as the customer saw it on their phone.
From a real UK → Switzerland move in our WhatsApp history, near-verbatim: customer name removed, consecutive messages lightly merged. ⚠ Redaction signed off at build.
THE SAME THREAD, THE WHOLE MOVE

One WhatsApp thread runs from booking to delivery. What you just read is that thread, not a call centre.

Your questions reach a real member of the team, not a bot.

Messages sent outside desk hours (Mon–Sat, 8am–10pm UK time) are still received and read.

Have a question about this route?

Ask it before you book. Photos of what you're moving, an address that's hard to reach, a date that might shift: send it over and we'll tell you straight.

Message us on WhatsApp

Now you know how it works. Get your price.

Eight short steps, no payment and no obligation. Your price locks the moment you book, not before.

Get your quote, route prefilled → Ask us first

Don't take our word for it. Read the reviews, including the ones where something didn't go to plan and what we did about it.

4.7 out of 5 across 48 reviews: 5.0 from 22 on Google and 4.4 from 26 on Trustpilot.

Read all reviews →
Nirupam Biswas
a week ago · Google review

"Absolutely fantastic team — sales, logistics and driver! Big shout out to Noel, Kevin and Ben for the admin, logistics and coordination — very organised and great communication. We were given all necessary forms and guidance for completing the customs formalities too." "Absolutely fantastic team — sales, logistics and driver! Big shout out to Noel, Kevin and Ben for the admin, logistics and coordination — very organised and great communication. We were given all necessary forms and guidance for completing the customs formalities too. Our allocated driver Peter was so friendly and organised too."

Google review
Simon Page
6 months ago · Google review

"Perfect service — van was slightly late on pick up but early on delivery. The driver was incredibly helpful and went above and beyond to ensure our possessions were secure in the van."

Google review
Amanda Buttenshaw
11 months ago · Google review

"We used MuveOne for our move from London to Paris and they were fantastic! From the very first message, communication was clear and friendly, and the whole team made the process feel so much easier than we expected. They were professional, reliable, and took great care with everything."

Google review
Anna Shashina
a year ago · Google review

"My shipment was not straightforward, but a solution was provided by the team. I would like to thank everyone involved for their flexibility, willingness to support and good quality service."

Google review
Stuart Wray
9 months ago · Google review

"I liked the fixed price and ability to calculate my volume and weight with the online calculator. Driver turned up and was very thorough. He weighed everything again to make sure I didn't exceed the weight allowance. I really appreciated this as I only used a bathroom scale to weigh my boxes. The support was all handled via WhatsApp."

Google review
Elena Bottino
6 months ago · Google review

"The service was impeccable from start to finish. Customer support was always available, with assistance via WhatsApp chat. The move was from UK to EU, and the logistics team also handled all dealings with customs."

Google review
Jen Parker
9 months ago · Google review

"We moved from Barcelona to Wiltshire last week and the service from Muveone was very smooth and professional. The portal was easy to use and communication throughout was clear. We had to add an extra van 48 hours before the move and they accommodated that no problem."

Google review
Natasha T
a year ago · Google review

"Fantastic service! Super easy to book, clear instructions. I was given several time slots to select from for pick up. The driver was super helpful, and provided me with lots of updates."

Google review
Virgilio K
a year ago · Google review

"I recently used MuveOne for my move from Henley-on-Thames to Munich. From start to finish, everything was handled with exceptional professionalism and care. We booked three vans, and each one arrived on time, clean, and ready to go. What really stood out was their clear communication and smooth organisation throughout the entire process. An international move can be stressful, but MuveOne made it feel effortless."

Google review
Max#NaYan
4 months ago · Google review

"A big thank you to the entire MuveOne team, especially Noel and Kevin, for their exceptional support throughout my move from London to Lund, Sweden. They handled every query with patience, clarity, and professionalism, making the whole process smooth and stress-free."

Google review
Daniel Gibbins
a year ago · Google review

"Went into this move not as prepared as I should have been and the guys at MuveOne, namely Noel were really helpful and were making sure things got done properly. We've had to postpone our order so it's done properly and MuveOne will be sorting us out in August."

Google review
Vladislava Susanina
6 months ago · Google review

"They were super professional and acted very quickly on a tight schedule, which made our move possible. We couldn't have done it without them. A special thank you goes to Noel who went above and beyond to get the job done!"

Google review
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