You don't have to carry all of it yourself.
You're juggling a move-out date, a move-in date, and everything that has to happen in between. Add what you need: our packing service, extra crew beyond the van, or storage of your goods. Each is arranged for your specific date and route, and confirmed before you rely on it.
Add what you need. Skip what you don't.
These aren't bundled into your instant quote and there's no generic rate card: each is priced for your actual inventory and your actual route, then confirmed in writing before you rely on it.
Arranged in advance, extra hands and storage are choices. Arranged mid-move because a van went over its weight limit, they are an emergency. The difference is telling us early.
What happens otherwise →Your whole home, packed by our crew
Packing an entire home for an international move can swallow your last week in the country. If you'd rather spend that week on anything else, our crew can pack for you. Priced from your completed inventory, or earlier from photos or a video of what’s moving.
Extra hands beyond the van
Your driver's help at the van is already included in every quote, at no charge. Anything beyond the van (stairs, long carries, a building without a lift) is what additional crew is for: extra people for loading and unloading, arranged for your actual addresses.
When your dates don't line up
Keys handed over on the 28th, new place ready on the 4th? That gap is a normal part of moving between countries, and it's ours to solve, not yours. We can hold your goods at our own facility: before collection, between collection and delivery, or after delivery.
Priced from your home, not from a flat rate
Packing an entire home for an international move can swallow your last week in the country. If you'd rather spend that week on anything else, our crew can pack for you.
Your price comes from your completed inventory, or earlier from photos or a video of what's moving. No flat rate pretending every home is the same, and nothing is added to your locked move price unless you ask for it.
Your completed inventory, or photos or a video of your home if you want a price earlier.
For your actual inventory and your actual route. There is no generic rate card to read from.
Arranged and confirmed for your date before move day, so you're never guessing on the morning.
Packing your own boxes instead? Our packing and inventory guide covers the standard your cover relies on.
Packing & inventory guide →Before, between, or after: the gap is ours to solve
We can hold your goods at our own facility at whichever point your move needs it. Storage is arranged per move and subject to availability, priced for your goods and your dates. We confirm the space and the cost in writing before you count on it.
Your goods leave early and wait with us, so you can hand back keys, finish a tenancy, or travel ahead without the house still full.
The classic gap: collected from one country before the new place is ready in the other. We bridge it at our facility and deliver when you are.
Arrived, but not ready for everything at once? Part of your move can stay with us after the van arrives, delivered when there's room for it.
We can arrange that: collection on an agreed day, your goods held at our depot, then delivered, with cover terms in writing first and delivery still an honest range. It's priced for your move: your inventory and your access details tell us what it takes.
Storage can still be arranged mid-move: ask at least 48 hours before your scheduled delivery, and you'll accept the storage terms in your Customer Portal before we rely on them. A short gap found late doesn't have to become a crisis.
Goods in storage are not covered by the transit policy unless cover is agreed with us in writing. We state your storage cover terms before you book it, so you'll never discover this afterwards.
What arranging it actually looks like
From a real move: the new address wasn't ready yet, so collection, storage at our facility, and delivery were arranged in the same conversation.
One WhatsApp thread runs from booking to delivery. What you just read is that thread, not a call centre.
Your questions reach a real member of the team, not a bot.
Messages sent outside desk hours (Mon–Sat, 8am–10pm UK time) are still received and read.
Have a question about add-ons?
Ask it before you book. Photos of what you're moving, an address that's hard to reach, a date that might shift: send it over and we'll tell you straight.
Message us on WhatsAppLocked, arranged separately, or disclosed up front
Your move price locks when you book and never changes. Add-ons live in the second column: arranged separately, only when you ask for them, priced for your move and confirmed in writing. Nothing on this page can appear on your bill uninvited.
Move price · customs clearance work · driver's help at the van
Packing · additional crew · storage, in writing before move day
Parking, permits, or site access required by your location. Arranged and paid by you.
Waiting time is a backstop, not a meter: if the crew arrives at the notified time and the load isn't ready, the first 30 minutes are free, then our T&Cs carry an hourly rate. And rarely, a customs authority itself demands a payment, such as a refundable guarantee on temporary admission. We list these so the first time you hear of them is now, not on an invoice.