Removal insurance: seven questions before you book
Who packed, who carried and what counts as one item matter more to a claim than the cover figure. So these are the questions to put to any mover.
We move homes between European countries. We can’t quote moves from your current location.
Moving guides to the parts of an international move people ask us about most, written by the people who handle them.
Each guide answers one question, in the order people usually meet it: what a move costs and how long it takes, then what the van can carry, then what customs asks for, and finally what to do before the van arrives. Every guide carries a named author and a date, so you can see who wrote it and when. Each one also ends with a link to the page that owns the process it describes, rather than a second copy of it. Read them in any order, though: each stands alone.
Still can't find your question? Message us on WhatsApp and a member of the team answers it.
Before you book, most questions are about money, dates and what happens if something breaks.
Removal insurance: seven questions before you book
Who packed, who carried and what counts as one item matter more to a claim than the cover figure. So these are the questions to put to any mover.
How much does it cost to move abroad from the UK?
An example price for each country we move to, and what moves your own figure up or down. Then the VAT that no quote can include.
How long does a removal to Europe take?
Every route's delivery range side by side, counted from loading day, with a way to time your travel around it.
Part load removals: what sharing a van changes
Sharing the van with other moves is why collection is a window and delivery a range. It is also why flexible dates can sometimes change the price.
Once the country is chosen, the questions turn to paperwork, because customs decides what crosses the border.
Moving to Spain from the UK: your plan to moving day
A countdown to collection day for a move to Spain. From the first quote, then the customs documents, to the things that cannot travel.
C1421: do you pay duty and VAT on an inheritance?
Bringing inherited belongings into the UK without paying duty and VAT on them. The relief form, who may claim it, as well as its time limit.
ToR1 form: how long it takes, and what if it's late
How long HMRC took over the ToR1 on moves we ran, and how far ahead to plan. Then the three things you can still do when the URN has not come.
Customs asks for more documents: what happens next
When a customs authority wants one more document, this is who spots the request and who answers it. Then how your move carries on.
Then, in the last weeks, come the practical ones: how much the van really takes, and what the loading day needs.
How much can a 3.5 tonne van carry? The payload sum
The weight a removal van may carry is what is left once the vehicle, its fuel and its driver are counted. That is less than the load space suggests.
How much does a sofa weigh? Weight decides what fits
Why a van's weight limit, not its floor space, settles what travels, starting with the sofa most people underestimate.
Parking bay suspension: before the van arrives
Parking, the lift and the stairs: the three things at your door that slow a loading day. How to have each one sorted before the van comes.